We specialise in consumer and business debt collection. The key to our success is a focus on performance, with the resources to deliver.

Debt Collection – The Pastdue Credit Way

To us, there are two real keys to collecting debts – knowledge and personal ownership. That’s why all of clients are assigned their own collection professional – to understand your business inside-out, from common objections to your everyday processes.

The reason is simple: we’re here to reduce your burdens, not add to them. After all, what’s the point in a high collection rate if you have to endure more administration headaches because your debt collection agency can’t adapt their business to yours?

A Professional Touch

In debt collection, process is vital – but the debt collection agency’s approach can make all the difference. That’s why we take care of the details, from continuing professional development, to our insistence on high quality stationery for all communications with your account holders.

Although something like a good quality letterhead or pleasant phone manner might seem like minor points, they can make all the difference. In our experience, a successful first contact with an account holder significantly increases the chances of recovering the debt in full.